[cssm] ESTRACK Pass ad Failure report ICD

[Martin Unal]

Hello
Here is the Pass report ICD ESTRACK has made applicaple to our external providers.
I join the presentation I gave to the CCSDS SM in 2014.
The ICD cover the notion of pass report, very useful for accounting of the nominal cases:

  *   Were all supports requested provided ?
  *   Detect any support provided which may have not been formatlly requested (e.g. test, informal request via email, emergency supported request via voice loop)
The ICD includes Failure report, but this one is not really uses. Or at least with less success. As failure root cause ususally requires times, and can be on either user or provider side, failure reporting process can be on a totally different time scale.
I advise that standardisation should focus on the volume reporting to allow provider to notify user the support that will be claimed: mission, terminal, start/end of support, with optionally the type of support and a flag mentioning if an anomaly has been picked up by the operator/system during the support. This would allow to cover the task of contractual volume assement, which represent the main effort.
Reporting on failure is much more complex and agency/commercial practices will likely be more difficult to align in a common standard.
Recommandation on "cost unit" practive would be handy. E.g. most agency charge per tracking hours rounded up. By doing the rounding per support, per week or per month has an impact on the result (ESTRACK is doing on the per month volume).


Regards
________________________________________
Martin UNAL
Ground Operation Manager
Ground Facilities Ops HSO - ONO
H-376
ESOC
Robert-Bosch Strasse 5
64 293 Darmstadt
Germany
Tel +49 6151 90 2959
________________________________________

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