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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif">I think including something like this in the updated concept/GB would be a good idea. Perhaps this could be as an annex that the WG could update occasionally. Very occasionally, given the
resources :-)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif">-Erik<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-family:"Calibri",sans-serif;mso-ligatures:none">From:</span></b><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"> hugh.kelliher@spaceconnexions.com <hugh.kelliher@spaceconnexions.com>
<br>
<b>Sent:</b> Thursday, March 13, 2025 03:07<br>
<b>To:</b> Marcin.Gnat@dlr.de; Barkley, Erik J (US 3970) <erik.j.barkley@jpl.nasa.gov><br>
<b>Cc:</b> smwg@mailman.ccsds.org<br>
<b>Subject:</b> [EXTERNAL] RE: [cssm] Response to AI 250226-02, service management levels<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Calibri",sans-serif">However, we could include it in the Concept Green Book?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-family:"Calibri",sans-serif;mso-ligatures:none">From:</span></b><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"> SMWG <smwg-bounces@mailman.ccsds.org>
<b>On Behalf Of </b>Marcin Gnat via SMWG<br>
<b>Sent:</b> 13 March 2025 07:06<br>
<b>To:</b> erik.j.barkley@jpl.nasa.gov<br>
<b>Cc:</b> smwg@mailman.ccsds.org<br>
<b>Subject:</b> Re: [cssm] Response to AI 250226-02, service management levels<o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="DE" style="font-family:"Calibri",sans-serif">Hi Erik,</span><o:p></o:p></p>
<p class="MsoNormal"><span lang="DE" style="font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif">looks good and actually I find it almost pity we would not include it into BPR
</span><span style="font-family:"Segoe UI Emoji",sans-serif">😉</span><span style="font-family:"Calibri",sans-serif">.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif">Cheers</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif">Marcin</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-family:"Calibri",sans-serif;mso-ligatures:none">From:</span></b><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"> SMWG <<a href="mailto:smwg-bounces@mailman.ccsds.org">smwg-bounces@mailman.ccsds.org</a>>
<b>On Behalf Of </b>Barkley, Erik J (US 3970) via SMWG<br>
<b>Sent:</b> Mittwoch, 5. März 2025 22:00<br>
<b>To:</b> CCSDS Service Mgmt WG <<a href="mailto:smwg@mailman.ccsds.org">smwg@mailman.ccsds.org</a>><br>
<b>Subject:</b> [cssm] Response to AI 250226-02, service management levels</span><o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif">CSSM Colleagues,</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif">In response to AI 250226-02, “Develop a single chart and/or table to serve as guideline for different service management levels” please find a presentation on this at the link below. I hope
you find this useful, and I propose to include this on the agenda for the March 18 teleconference.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif">Best regards,</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif">-Erik</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif"><a href="https://urldefense.us/v3/__https:/spacecomm.sharepoint.com/sites/CSS/Shared*20Documents/CSS-SM/CWE*20Private/Book*20Production/Magenta/Best*20Practices/White*20Book/Planning*20and*20Dev*20Materials/250305-DraftServiceManagementLevels.pptx?d=wf6d1b87949c044d0bcc3202266cb8974__;JSUlJSUlJSU!!PvBDto6Hs4WbVuu7!OgRon0OH8IznupfGoxuvaXynOTXO0Mw1CQBPZG_-DzLecMWa70OV1N3oceYk5HyvevUd4CCV_HIUCBdbrPSE-T4OQB-Y7rNlt3EnJnxE$"><span class="msosmartlink0">https://spacecomm.sharepoint.com/sites/CSS/Shared%20Documents/CSS-SM/CWE%20Private/Book%20Production/Magenta/Best%20Practices/White%20Book/Planning%20and%20Dev%20Materials/250305-DraftServiceManagementLevels.pptx?d=wf6d1b87949c044d0bcc3202266cb8974</span></a></span><o:p></o:p></p>
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