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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Hi Hugh,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">I think Phil is correct. In case you missed it, back in the last week of December, the CCSDS techsupport staff sent out a message about having upgraded to the latest CWE. As
part of that, we are now all required to deal with 2 factor authentication for logging in. Hopefully you received instructions for the new login procedure (should have been in your inbox somewhere on or after December 27, I think). Please let me know if
you did not get those instructions.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Best regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">-Erik<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> SMWG <smwg-bounces@mailman.ccsds.org>
<b>On Behalf Of </b>Phil Crump via SMWG<br>
<b>Sent:</b> Wednesday, January 15, 2025 09:55<br>
<b>To:</b> hugh.kelliher@spaceconnexions.com<br>
<b>Cc:</b> smwg@mailman.ccsds.org<br>
<b>Subject:</b> [EXTERNAL] Re: [cssm] 902x11-BPR - Best Practises Service Management Level-0 Initial Draft Uploaded to CWE<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Hi Hugh,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">You need to log in to it with your "@spacecomm.com" login from the new CWE, not your own microsoft login. You may need to open the link in an 'Incognito'/'Private'
window to achieve this without explicitly logging out of your own microsoft account first.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">A consequence of everyone using now microsoft, but every organisation managing logins themselves (because it's easiest for the sysadmins that way.)<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Cheers,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Phil Crump<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Deep Space Communications Engineer<o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">+44 (0)7523 802 137<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><img width="450" height="113" style="width:4.6875in;height:1.1736in" id="image_0" src="cid:image001.png@01DB6737.BB54A330"></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> SMWG <<a href="mailto:smwg-bounces@mailman.ccsds.org">smwg-bounces@mailman.ccsds.org</a>>
on behalf of hugh.kelliher--- via SMWG <<a href="mailto:smwg@mailman.ccsds.org">smwg@mailman.ccsds.org</a>><br>
<b>Sent:</b> 15 January 2025 17:26<br>
<b>To:</b> 'Barkley, Erik J (US 3970)' <<a href="mailto:erik.j.barkley@jpl.nasa.gov">erik.j.barkley@jpl.nasa.gov</a>>; 'EXTERNAL-Unal, Martin P (9110-Affiliate)' <<a href="mailto:Martin.Unal@esa.int">Martin.Unal@esa.int</a>>; 'CCSDS Service Management W/G'
<<a href="mailto:smwg@mailman.ccsds.org">smwg@mailman.ccsds.org</a>><br>
<b>Subject:</b> Re: [cssm] 902x11-BPR - Best Practises Service Management Level-0 Initial Draft Uploaded to CWE</span>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="xmsonormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Hi Erik,</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="xmsonormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="xmsonormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri",sans-serif">I get the following error message when I click on the link:</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="xmsonormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="xmsonormal"><span lang="PT" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Request Id: 26e6aba3-72d1-4e8d-8400-d6a9e9450f00</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="xmsonormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Correlation Id: b6d277a1-20c5-7000-9c2d-a0925002ba35</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="xmsonormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Timestamp: 2025-01-15T17:24:17Z</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="xmsonormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Message: AADSTS90071: An admin from Agile Decision Sciences must update their access settings to accept inbound multifactor authentication.</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="xmsonormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="xmsonormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Does anyone else have this problem or is it just me?</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="xmsonormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="xmsonormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Regards,</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="xmsonormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Hugh</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="xmsonormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><span lang="EN-GB"><o:p></o:p></span></p>
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<p class="xmsonormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> SMWG <<a href="mailto:smwg-bounces@mailman.ccsds.org">smwg-bounces@mailman.ccsds.org</a>>
<b>On Behalf Of </b>Barkley, Erik J (US 3970) via SMWG<br>
<b>Sent:</b> 15 January 2025 02:03<br>
<b>To:</b> EXTERNAL-Unal, Martin P (9110-Affiliate) <<a href="mailto:Martin.Unal@esa.int">Martin.Unal@esa.int</a>>; CCSDS Service Management W/G <<a href="mailto:smwg@mailman.ccsds.org">smwg@mailman.ccsds.org</a>><br>
<b>Subject:</b> Re: [cssm] 902x11-BPR - Best Practises Service Management Level-0 Initial Draft Uploaded to CWE</span><span lang="EN-GB"><o:p></o:p></span></p>
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<p class="xmsonormal"><span lang="EN-GB"> <o:p></o:p></span></p>
<p class="xmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">CSSM Colleagues,</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="xmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="xmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">I have added a few comments to the draft BRP book. Given the new capabilities of the upgraded CWE, I have taken the liberty of placing a working copy in the CWE and then editing
directly via SharePoint online. The working copy can be found via: <a href="https://urldefense.us/v3/__https:/spacecomm.sharepoint.com/sites/CSS/Shared*20Documents/CSS-SM/CWE*20Private/Book*20Production/Magenta/Best*20Practices/White*20Book/Drafts/902x11w01-BPR-20241220-WorkingDraft.docx?d=w1ffde3be0c07403190468bf2088c6352__;JSUlJSU!!PvBDto6Hs4WbVuu7!JlXUGl4BsuMgPW7-Empsm8VkXnTRAbICXHcFbdlHEDRTw97XGezgef7zwVUNDJ0sexLrDredVrTCHhR7qwPp2nmxEg$">
<span class="xmsosmartlink">https://spacecomm.sharepoint.com/sites/CSS/Shared%20Documents/CSS-SM/CWE%20Private/Book%20Production/Magenta/Best%20Practices/White%20Book/Drafts/902x11w01-BPR-20241220-WorkingDraft.docx?d=w1ffde3be0c07403190468bf2088c6352</span></a>
</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="xmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="xmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">This copy also includes the comments that were added by Martin Unal. We will discuss making the best use of the new SharePoint capabilities at the upcoming teleconference
(now scheduled for January 28). In the meantime, I'd like to request that if you want to provide comments that you please do so via the working copy in SharePoint/CWE. I think that ultimately this can cut down on having to download and upload files and manually
merge, etc.</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="xmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="xmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Best regards,</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="xmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">-Erik</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="xmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><span lang="EN-GB"><o:p></o:p></span></p>
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<p class="xmsonormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> SMWG <<a href="mailto:smwg-bounces@mailman.ccsds.org">smwg-bounces@mailman.ccsds.org</a>>
<b>On Behalf Of </b>Martin Unal via SMWG<br>
<b>Sent:</b> Friday, January 10, 2025 06:12<br>
<b>To:</b> CCSDS Service Management W/G <<a href="mailto:smwg@mailman.ccsds.org">smwg@mailman.ccsds.org</a>><br>
<b>Subject:</b> [EXTERNAL] Re: [cssm] 902x11-BPR - Best Practises Service Management Level-0 Initial Draft Uploaded to CWE</span><span lang="EN-GB"><o:p></o:p></span></p>
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<p class="xmsonormal"> <span lang="EN-GB"><o:p></o:p></span></p>
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<p class="xmsonormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif">Hello</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="xmsonormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif">I have added few comments in the document.</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="xmsonormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif">I join a summary table I have created to track the field amongs various product.</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="xmsonormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif"> </span><span lang="EN-GB"><o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="xmsolistparagraph" style="margin-left:0in;mso-list:l3 level1 lfo1"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif">The definition of Version is problematic. The implementation cost to populate the field has defined is used.
For no benefit.</span><span lang="EN-GB"><o:p></o:p></span></li></ul>
<p class="xmsonormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif">The description shall be changed to be a recommandation only</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="xmsonormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif"> </span><span lang="EN-GB"><o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="xmsolistparagraph" style="margin-left:0in;mso-list:l4 level1 lfo2"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif">SMURF update/delete</span><span lang="EN-GB"><o:p></o:p></span></li></ul>
<p class="xmsonormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif">Reference to the mission agreement can cause inconsitency between request.</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="xmsonormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif"> </span><span lang="EN-GB"><o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="xmsolistparagraph" style="margin-left:0in;mso-list:l2 level1 lfo3"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif">Service type and parameter.</span><span lang="EN-GB"><o:p></o:p></span></li></ul>
<p class="xmsonormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif">I expect lots of discrepancy between implementations here. Two fields can convey information on that regards</span><span lang="EN-GB"><o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="xmsolistparagraph" style="margin-left:0in;mso-list:l0 level1 lfo4"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif">serviceAgreementRef Used by ESTRACK to define service
type (e.g. DDOR, TTC)</span><span lang="EN-GB"><o:p></o:p></span></li><li class="xmsolistparagraph" style="margin-left:0in;mso-list:l0 level1 lfo4"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif"><onlineSrvPkgType1Details configurationProfileRef Used by ESTRACK to define service parameter (e.g.
TM_RATE)</span><span lang="EN-GB"><o:p></o:p></span></li></ul>
<p class="xmsonormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif">Shall we include a recommandation on how to cover that topic ? But we would have to agree on one.</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="xmsonormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif">Or we highlight the fact this aspect is out of the “simple SMURF” and shall be covered by bilateral agreement.</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="xmsonormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif"> </span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="xmsonormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif">Happy new year to all.
</span><span lang="EN-GB" style="font-size:10.0pt;font-family:"Segoe UI Emoji",sans-serif">😊</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="xmsonormal"><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial",sans-serif">Regards<br>
________________________________________<br>
Martin UNAL<br>
Ground Operation Engineer<br>
Ground Facilities Ops HSO - ONO<br>
H-376<br>
ESOC<br>
Robert-Bosch Strasse 5<br>
64 293 Darmstadt<br>
Germany<br>
Tel +49 6151 90 2959 <br>
________________________________________</span><span lang="EN-GB"><o:p></o:p></span></p>
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<p class="xmsonormal"><span lang="EN-GB" style="font-size:11.0pt"> </span><span lang="EN-GB"><o:p></o:p></span></p>
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<p class="xmsonormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> SMWG <<a href="mailto:smwg-bounces@mailman.ccsds.org">smwg-bounces@mailman.ccsds.org</a>>
<b>On Behalf Of </b>Colin Haddow via SMWG<br>
<b>Sent:</b> 20 December 2024 19:10<br>
<b>To:</b> CCSDS Service Management W/G <<a href="mailto:smwg@mailman.ccsds.org">smwg@mailman.ccsds.org</a>><br>
<b>Subject:</b> [cssm] 902x11-BPR - Best Practises Service Management Level-0 Initial Draft Uploaded to CWE</span><span lang="EN-GB"><o:p></o:p></span></p>
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<p class="xmsonormal"><span lang="EN-GB"> <o:p></o:p></span></p>
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<p class="xmsonormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black">Dear all,</span><span lang="EN-GB"><o:p></o:p></span></p>
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<p class="xmsonormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"> as a special Christmas present for the W/G (especially Martin) I've just uploaded the initial draft of the Best Practises Service Management Level-0
Initial to CWE, this will give you something to do over the long boring Christmas holidays (</span><span lang="EN-GB" style="font-family:"Segoe UI Emoji",sans-serif;color:black">🙂</span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black">
</span><span lang="EN-GB" style="font-family:"Segoe UI Emoji",sans-serif;color:black">🙂</span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black">
</span><span lang="EN-GB" style="font-family:"Segoe UI Emoji",sans-serif;color:black">🙂</span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black">). This is a zip file containing the Word document and XML examples along with the required schemas
to validate the examples. This can be found at the following URL;</span><span lang="EN-GB"><o:p></o:p></span></p>
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<p class="xmsonormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"> </span><span lang="EN-GB"><o:p></o:p></span></p>
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<li class="xmsonormal" style="color:black;mso-list:l5 level1 lfo5"><span lang="EN-GB" style="font-family:"Arial",sans-serif">902x11-BPR W/G Pack:
<a href="https://urldefense.us/v3/__https:/cwe.ccsds.org/css/docs/CSS-SM/CWE*20Private/Book*20Production/Magenta/Best*20Practices/White*20Book/Drafts/902x11w01-BPR-20241220-CRH_WG_Pack.zip__;JSUlJQ!!PvBDto6Hs4WbVuu7!N46rRkc-bcv6zLP9GB8U1vqd4Ao_yc1EtLdV6peRlmU_86X8r1QYIa42byZYEskNsQC57Ql7OiefAjDxaGRv2oYfNw$">
https://cwe.ccsds.org/css/docs/CSS-SM/CWE%20Private/Book%20Production/Magenta/Best%20Practices/White%20Book/Drafts/902x11w01-BPR-20241220-CRH_WG_Pack.zip</a></span><span lang="EN-GB"><o:p></o:p></span></li></ul>
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<p class="xmsonormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black">In addition I've created a GitHub release with the UML models and XML examples and schemas. This can be found at the following URL;</span><span lang="EN-GB"><o:p></o:p></span></p>
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<p class="xmsonormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"> </span><span lang="EN-GB"><o:p></o:p></span></p>
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<li class="xmsonormal" style="color:black;mso-list:l1 level1 lfo6"><span lang="EN-GB" style="font-family:"Arial",sans-serif">902x11-BPR GitHub release:
<a href="https://urldefense.us/v3/__https:/github.com/CCSDS-CSSM/902Repository/releases/tag/WG_Release-20241220__;!!PvBDto6Hs4WbVuu7!N46rRkc-bcv6zLP9GB8U1vqd4Ao_yc1EtLdV6peRlmU_86X8r1QYIa42byZYEskNsQC57Ql7OiefAjDxaGR6l_LgGQ$">
https://github.com/CCSDS-CSSM/902Repository/releases/tag/WG_Release-20241220</a></span><span lang="EN-GB"><o:p></o:p></span></li></ul>
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<p class="xmsonormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black">I'd appreciate any feedback, especially from Martin and Phil as they're already effectively using the precursor to SM Level-0 operationally.</span><span lang="EN-GB"><o:p></o:p></span></p>
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<p class="xmsonormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"> </span><span lang="EN-GB"><o:p></o:p></span></p>
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<p class="xmsonormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black">Merry Christmas
</span><span lang="EN-GB" style="font-family:"Segoe UI Emoji",sans-serif;color:black">🎅🎄</span><span lang="EN-GB" style="font-family:"Segoe UI Emoji",sans-serif;color:black">❄️</span><span lang="EN-GB" style="font-family:"Segoe UI Emoji",sans-serif;color:black">🎁</span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black">&
A Happy New Year </span><span lang="EN-GB" style="font-family:"Segoe UI Emoji",sans-serif;color:black">🎆🎇🍾</span><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black">to One & All</span><span lang="EN-GB"><o:p></o:p></span></p>
</div>
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<p class="xmsonormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"> </span><span lang="EN-GB"><o:p></o:p></span></p>
</div>
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<p class="xmsonormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black">Colin</span><span lang="EN-GB"><o:p></o:p></span></p>
</div>
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<p class="xmsonormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"> </span><span lang="EN-GB"><o:p></o:p></span></p>
</div>
<div>
<p class="xmsonormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"> </span><span lang="EN-GB"><o:p></o:p></span></p>
</div>
<div>
<p class="xmsonormal"><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black"> </span><span lang="EN-GB"><o:p></o:p></span></p>
</div>
<div id="x_Signature">
<p><i><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black;background:white">Dr. Colin R. Haddow</span></i><span lang="EN-GB" style="font-family:"Arial",sans-serif;color:black">
</span><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><span lang="EN-GB"><o:p></o:p></span></p>
<p style="margin-bottom:8.0pt"><b><i><span lang="EN-GB" style="font-size:18.0pt;font-family:"ST Huntington";color:aqua;background:white">Scotty Consulting UG
</span></i></b><span lang="EN-GB" style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black;background:white"> </span><span lang="EN-GB"><o:p></o:p></span></p>
</div>
<p class="xmsonormal"><span lang="EN-GB">This message is intended only for the recipient(s) named above. It may contain proprietary information and/or protected content. Any unauthorised disclosure, use, retention or dissemination is prohibited. If you have
received this e-mail in error, please notify the sender immediately. ESA applies appropriate organisational measures to protect personal data, in case of data privacy queries, please contact the ESA Data Protection Officer (<a href="mailto:dpo@esa.int">dpo@esa.int</a>).
<o:p></o:p></span></p>
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<div id="x_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2">
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
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<p class="MsoNormal"><a href="https://urldefense.us/v3/__https:/www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient__;!!PvBDto6Hs4WbVuu7!JlXUGl4BsuMgPW7-Empsm8VkXnTRAbICXHcFbdlHEDRTw97XGezgef7zwVUNDJ0sexLrDredVrTCHhR7qwP4dxXr2A$" target="_blank"><span style="text-decoration:none"><img border="0" width="46" height="29" style="width:.4791in;height:.3055in" id="_x0000_i1035" src="https://s-install.avcdn.net/ipm/preview/icons/icon-envelope-tick-round-orange-animated-no-repeat-v1.gif"></span></a><o:p></o:p></p>
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<p class="MsoNormal" style="line-height:13.5pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#41424E">Virus-free.<a href="https://urldefense.us/v3/__https:/www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient__;!!PvBDto6Hs4WbVuu7!JlXUGl4BsuMgPW7-Empsm8VkXnTRAbICXHcFbdlHEDRTw97XGezgef7zwVUNDJ0sexLrDredVrTCHhR7qwP4dxXr2A$" target="_blank"><span style="color:#4453EA">www.avast.com</span></a><o:p></o:p></span></p>
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